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Our Terms & Conditions
Agalie Trading strives to bring you quality computer parts and peripherals at some of the lowest prices in the industry. Our business model is simple; buy in quantity, which allows us to buy low and in turn, sell low. Our Internet-dedicated salespeople will process your order quickly. As a result we have developed a loyal following of satisfied customers. In order for us to continue to bring you quality products and offer outstanding customer service, we have put forth the following terms and conditions regarding the sale of our products.
Warranty Information:
Please refer to the item description for warranty information.
Here's a glossary of product conditions and what is implied therein:
Pulled - means, pulled from a working machine, these units are tested and
comes with a 30 day warranty
Tested - tested and found to be in good working condition and comes
with a 30 day warranty
As-is - not tested, no warranty
Refurb - Refurbished by either our company or the manufacturer, and
includes a 30 day warranty.
A 20% Re-Stocking Fee will apply to items being returned.
Items sold "AS-IS" are untested and may not be returned for any reason
Items that carry a "30 Day Guarantee" are guaranteed working on delivery.
Absolutely NO REFUNDS on shipping costs. Please read descriptions carefully!
Shipping Policy:
We use multiple shipping carriers, and ship orders within 24-48 hours of being charged.
All domestic shipments via FedEx or UPS are traceable. An automated email is generated at the time of shipment, and sent to the customer's primary email address on record.
International orders are primarily shipped via US Postal Service International, and are only traceable to the US border. Agalie Trading does not assume responsibility for any orders lost once outside of the United States.
Only frieght items are eligible for pick-up at our facility and may incur a handling fee depending on the nature, size and weight of the item to be handled.
Our Return Policy:
In order to send a product back to us, you MUST have a Return Merchandise Authorization Number (RMA #). This will be given to you by the salesperson taking your call and must be written on the outside of the box. Items returned without a RMA# will be refused and will cause a delay in credit.
Additional Terms and Conditions:
We reserve the right to cancel any order where a credit card has been declined.
All returns require an RMA number. This RMA number MUST be clearly marked on the outside of the package or the package will not be accepted. Please contact your PC Parts, Inc. salesperson for your RMA number. Return merchandise must be packed in the original shipping material with RMA number clearly marked on the outside of the package. All returns must be received within 15 working days of RMA date. Freight on all returns must be PREPAID. Returns sent without prior authorization or freight collect will be rejected. Customer is responsible for the charges on the return shipping.
Credits on customer accounts are valid for 90 days from the date of credit, unless otherwise stated.
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